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Onboarding on Monzo video screenshot
00:00
App store listing
00:05
Splash screen
00:07
Start screen
00:10
Sign up
Email field
Form
00:29
Check your inbox
00:33
Log in link
00:43
Add account details
Date input
Form
01:04
Add address
Add address
Form
01:16
Postcode search
Add address
Postcode search
Search
01:23
Confirm address
Modal
01:27
Enter phone number
Form
Phone number input
01:43
Verify phone number
Form
Verification code input
02:00
Newsletter opt-in
Newsletter opt-in
02:04
Notification permissions
02:11
Important information
02:21
Terms & conditions
02:41
Verify identity
Instructions
02:50
Add photo ID
Instructions
02:54
Select ID type
Menu
Popover
03:00
Select ID nationality
03:05
Add photo ID
Viewfinder
03:09
Confirm photo
Confirmation
Preview
03:15
Add photo ID
Viewfinder
03:20
Confirm photo
Confirmation
Preview
03:24
Record video of self
Instructions
Preview
03:45
Confirm video
Preview
Video
03:52
Submit verification documents
Modal
04:04
Select Tax residency
04:13
Confirm card information
04:19
Add delivery address
04:29
Set PIN
Pin code input
04:42
Use Face ID
04:49
Identity verification error
Error state
This recording shows the user onboarding flow for Monzo. It's quite a long and extensive flow because it involves the process of verifying your identity and setting up a bank account. Some parts are skipped in the recording to avoid leaking any sensitive data. As I already have a Monzo account, I couldn't pass the verification for another one. Look at the previous recordings (scroll to the bottom) of this flow to see what happens after the account is verified successfully.

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Check your inbox

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Log in link

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Add account details

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Add address

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Postcode search

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Confirm address

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Enter phone number

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Verify phone number

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Newsletter opt-in

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Notification permissions

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Important information

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Terms & conditions

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Verify identity

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Add photo ID

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Select ID type

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Select ID nationality

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Add photo ID

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Confirm photo

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Add photo ID

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Confirm photo

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Record video of self

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Record video of self

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Confirm video

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Submit verification documents

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Select Tax residency

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Confirm card information

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Add delivery address

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Set PIN

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Use Face ID

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Identity verification error

Video uploaded: 6 months, 3 weeks ago

See an older recording