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Onboarding on Monzo
- iOS
- 38 screenshots
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Onboarding on Monzo
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- 00:00
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Download the app
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- 00:13
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Find out more
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- 00:23
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Begin account setup
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- 00:26
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Sign up with email
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- 00:41
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Check inbox
We now check our inbox for a link that lets us sign into our new account.
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- 00:51
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Confirm name & DOB
We now confirm our name and date of birth. This data was pre-filled (I assume based on public information linked to the email address we used)
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- 00:55
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Add address
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- 01:14
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Add phone number
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- 01:25
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Verify phone number
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- 01:31
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Optionally subscribe to newsletter
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- 01:36
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Terms & conditions
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- 01:50
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Verify your identity
We now start the process of verifying our identity
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- 02:05
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Submit photo ID
The first step of the verification process is to submit a form of photo ID.
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- 02:20
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Take selfie video
Next we have to take a quick selfie video where we read a sentence provided by Monzo.
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- 02:39
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Confirm Tax residency
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- 02:48
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Confirm name on card
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- 02:51
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Confirm address
Here we confirm the address that we signed up with is where we want Monzo to send our card
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- 02:58
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Choose your PIN number
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- 03:06
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Activity touch ID
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- 03:10
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Verifying account information
We now wait for our account information to be verified. This took about a day in our case.
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- 03:27
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Card is on the way
Our account has now been verified and our Monzo card is on its way to us.
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- 03:32
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Activate card
Once our card has arrived, the next step is to activate it.
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- 03:38
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Hold to reveal PIN
Here we get a chance to see the PIN we originally set to make sure we have it memorised.
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- 03:51
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Account creation complete
We've now completed everything we need to do to set up our Monzo account. Everything from this point on is optional and helps us get started.
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- 03:54
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Set up with Apple Pay
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- 04:22
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Bank account ready
We now get notified that our account is all set to go. We're given our sort code and account number (blanked out).
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- 04:32
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Optional tour
Now our bank account is set up, we can optionally take a tour which suggests some things worth trying out in Monzo.
