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Support on Sweatcoin video screenshot
00:00
Settings menu
To get to the support section, we first get to the settings menu by going to our profile, then tapping the gear icon in the top-right corner.
00:04
Support
We then tap the support option from the settings menu.
00:06
Choose your problem
We now choose our problem from a dropdown list.
00:12
Problem soltuion
Here we see some information related to the problem we selected that could help us solve it.
00:15
Contact my creators
At the bottom of the information, there's a "Contact my creators" link that we can click if we haven't solved the issue and want to get in touch with support.
00:19
Describe problem
We can now describe our problem, optionally add an image, and send.

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Video uploaded: 2 years, 6 months ago