Jun 07 2021 - 16:09 - [email protected]

Welcome to Help Scout - None

Jul 30 2021 - 14:00 - [email protected]

Breaking Bad Service: 11 types of bad service (and how to avoid them) - None

Aug 12 2021 - 13:43 - [email protected]

Customer service burnout: Sources, symptoms and solutions. - None

Aug 18 2021 - 13:34 - [email protected]

In the Works is LIVE: A new publication for mission-driven businesses - None

Aug 26 2021 - 16:55 - [email protected]

Managing social media customer service (when you aren't Wendy's) - None

Sep 09 2021 - 12:56 - [email protected]

Measuring Support Quality + a rubric & scorecard you can use - None

Sep 23 2021 - 14:23 - [email protected]

Is our new blog section for you? Introducing The Supportive. - None

Oct 07 2021 - 14:23 - [email protected]

What is this, customer service for ants? - None

Oct 21 2021 - 15:15 - [email protected]

Is your customer service team an attack vector? - None

Oct 26 2021 - 14:34 - [email protected]

Announcing the 2021 Help Scout Customer Service Awards! - None

Oct 31 2021 - 15:16 - [email protected]

Terror in the inbox: Halloween tales for service professionals  - None

Nov 04 2021 - 15:12 - [email protected]

When I was younger, so much younger than today... - None

Nov 19 2021 - 16:12 - [email protected]

Build your own toolbox - mine starts with Alfred - None

Nov 30 2021 - 15:17 - [email protected]

Planning your 2021 support needs?  - None

Dec 02 2021 - 15:20 - [email protected]

The worlds oldest complaint letter (and a brand new apology) - None

Dec 16 2021 - 16:10 - [email protected]

Harry Potter and The Psychology of Pricing - None

Dec 21 2021 - 15:00 - [email protected]

Best of Help Scout 2021 - None

Jan 06 2022 - 16:12 - [email protected]

My only school detention, 2022 trends and some reading lists - None