Web General browsing in Zendesk

Watch a recorded General browsing flow inside Zendesk on desktop web. Every screen and interaction is captured step by step — see exactly how Zendesk designs the General browsing experience for web users.

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Zendesk is a customer service and support software platform that helps businesses manage customer interactions across multiple channels—like email, chat, phone, social media, and more.

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  • Web
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  • Home
  • Create ticket
  • Following
  • Completed
  • Details
  • Select filter
  • Events
  • Action menu
  • Add note
  • Note added
  • Apps
  • View
  • Export
  • Details
  • Select
  • Delete
  • Confirm
  • Deleted
  • Filter
  • Select filter
  • Filtered results
  • Customers
  • Select customer
  • Delete
  • Confirm
  • Error
  • Organizations
  • Details
  • Users
  • Reports
  • Support
  • Admin center
  • Trigger
  • Discover
  • Subscription
  • Summary
  • API
  • SSL
  • Brand
  • Branding
  • Survey
  • Save
  • Updated
  • Email
  • Forms
  • Ticket settings
  • My apps
  • Connections
  • Target
  • Webhooks
  • Updates
  • Help menu
  • Guide
  • Account menu
  • Profile
  • Security settings
  • Account menu
General browsing 121 Screens
General browsing screenshot
Home
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Create ticket
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Following
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Completed
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Details
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Select filter
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Events
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Action menu
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Add note
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Note added
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Apps
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View
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Export
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Details
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Select
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Delete
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Confirm
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Deleted
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Filter
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Filtered results
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Customers
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Select customer
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Error
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Organizations
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Users
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Reports
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Support
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Admin center
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Trigger
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Discover
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Subscription
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Summary
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API
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SSL
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Brand
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Branding
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Survey
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Save
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Updated
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Email
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Forms
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Ticket settings
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My apps
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Connections
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Target
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Webhooks
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Updates
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Help menu
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Guide
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Account menu
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Profile
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Security settings
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Account menu
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Zendesk Flows

  • Home
  • Create ticket
  • Following
  • Completed
  • Details
  • Select filter
  • Events
  • Action menu
  • Add note
  • Note added
  • Apps
  • View
  • Export
  • Details
  • Select
  • Delete
  • Confirm
  • Deleted
  • Filter
  • Select filter
  • Filtered results
  • Customers
  • Select customer
  • Delete
  • Confirm
  • Error
  • Organizations
  • Details
  • Users
  • Reports
  • Support
  • Admin center
  • Trigger
  • Discover
  • Subscription
  • Summary
  • API
  • SSL
  • Brand
  • Branding
  • Survey
  • Save
  • Updated
  • Email
  • Forms
  • Ticket settings
  • My apps
  • Connections
  • Target
  • Webhooks
  • Updates
  • Help menu
  • Guide
  • Account menu
  • Profile
  • Security settings
  • Account menu

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Zendesk General browsing Flow on Web — Full Sequence

This recording documents the General browsing flow inside Zendesk's web experience, captured from the live desktop product. Rather than showing summarized highlights, it preserves the full flow — every screen, hover state, transition, and UX decision — so you can study the real experience, not a press-ready version.

Web-Specific General browsing Design Considerations

General browsing on the web comes with different constraints than mobile: larger screens, multi-column layouts, keyboard shortcuts, and richer interaction possibilities. Zendesk's approach to General browsing on web reflects those realities, and seeing it in full makes it easy to understand the design decisions behind the flow.

A Reference for General browsing Research on the Web

For growth teams, designers, and PMs researching General browsing patterns on the web, this recording provides a direct reference to a production implementation. For teams benchmarking against Zendesk specifically, it's a detailed look at how the brand handles this moment of the experience.

Frequently Asked Questions

What does the Zendesk General browsing flow cover?

The recording captures the full General browsing sequence inside Zendesk on desktop web — every step, every transition, and every significant design decision from start to finish.

How does Zendesk's web General browsing differ from its mobile versions?

Web General browsing flows typically use more screen real estate, richer hover interactions, and keyboard-friendly patterns that don't work on mobile. If Zendesk also has iOS or Android entries, you can cross-reference to see the platform differences.

Can I see General browsing flows from other web products?

Yes. The web General browsing flows category gathers the same flow type from many different web products, so you can compare Zendesk's approach against competitors and alternatives.

How up to date is the Zendesk General browsing recording?

Recordings are refreshed when Zendesk ships notable redesigns, so the General browsing flow reflects the current web experience.