Sign up to unlock this user flow video

Unlock this video

Or Learn more

Managing support on Zendesk video screenshot
Managing support on Zendesk
    • 00:00
    • Inbox
      Checkbox
      Sidebar
      Table
    • 00:09
    • Ticket actions
      Checkbox
      Dropdown
      Multi-select
      Sidebar
      Table
    • 00:17
    • Support ticket
      Form
      Sidebar
      Tabs
    • 00:52
    • Ticket activity history
      Activity feed
    • 01:30
    • Reply to ticket
      Form
      Sidebar
      Tabs
      Wisysig

Screenshots


Sign up to unlock these screenshots

Join now

Or Learn more

Ticket activity history

Sign up to unlock these screenshots

Join now

Or Learn more

Reply to ticket

Emails


Nov 25 2019 - 13:10 - [email protected]

[UI Feed] Assignment: Password reset not working - ##- Please type your reply above this line -## You have been assigned to this ticket (#2). Ramy K...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 13:10 - [email protected]

[UI Feed] Password reset not working - ##- Please type your reply above this line -## A ticket (#2) by Ramy Khuffash has been received. ...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 13:11 - [email protected]

[UI Feed] Assignment: Images not loading - ##- Please type your reply above this line -## You have been assigned to this ticket (#3). Ramy N...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 13:11 - [email protected]

[UI Feed] Images not loading - ##- Please type your reply above this line -## A ticket (#3) by Ramy has been received. It is una...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:11 - [email protected]

There is an issue on the About page - ##- Please type your reply above this line -## This ticket was created on your behalf. Sarah Jona...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:11 - [email protected]

[UI Feed] "Support" assignment: There is an issue on the About page - ##- Please type your reply above this line -## This ticket (#4) has been assigned to group 'Suppo...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:11 - [email protected]

[UI Feed] There is an issue on the About page - ##- Please type your reply above this line -## A ticket (#4) by James Jonas has been received. It...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:11 - [email protected]

[UI Feed] There is an issue on the About page - ##- Please type your reply above this line -## A ticket (#4) by James Jonas has been received. It...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:47 - [email protected]

This is a ticket - ##- Please type your reply above this line -## This ticket was created on your behalf. Sarah Jona...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:47 - [email protected]

[UI Feed] This is a ticket - ##- Please type your reply above this line -## A ticket (#6) by Sarah Jonas has been received. It...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:58 - [email protected]

This is a new ticket - ##- Please type your reply above this line -## This ticket was created on your behalf. Sarah Jona...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:58 - [email protected]

[UI Feed] Assignment: This is a new ticket - ##- Please type your reply above this line -## You have been assigned to this ticket (#8). Sarah ...

Sign up to unlock this email screenshot

Join now

Or Learn more

Nov 25 2019 - 14:58 - [email protected]

[UI Feed] This is a new ticket - ##- Please type your reply above this line -## A ticket (#8) by Sarah Jonas has been received. It...

Sign up to unlock this email screenshot

Join now

Or Learn more

Video uploaded: 2 months, 4 weeks ago