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Managing support on Zendesk video screenshot
00:00
Inbox
Checkbox
Sidebar
Table
00:09
Ticket actions
Checkbox
Dropdown
Multi-select
Sidebar
Table
00:17
Support ticket
Form
Sidebar
Tabs
00:52
Ticket activity history
Activity feed
01:30
Reply to ticket
Form
Sidebar
Tabs
Wisysig

Screenshots


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Ticket activity history

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Reply to ticket

Emails


Nov 25 2019 - 13:10 - [email protected]

[UI Feed] Assignment: Password reset not working - ##- Please type your reply above this line -## You have been assigned to this ticket (#2). Ramy K...

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Nov 25 2019 - 13:10 - [email protected]

[UI Feed] Password reset not working - ##- Please type your reply above this line -## A ticket (#2) by Ramy Khuffash has been received. ...

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Nov 25 2019 - 13:11 - [email protected]

[UI Feed] Assignment: Images not loading - ##- Please type your reply above this line -## You have been assigned to this ticket (#3). Ramy N...

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Nov 25 2019 - 13:11 - [email protected]

[UI Feed] Images not loading - ##- Please type your reply above this line -## A ticket (#3) by Ramy has been received. It is una...

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Nov 25 2019 - 14:11 - [email protected]

There is an issue on the About page - ##- Please type your reply above this line -## This ticket was created on your behalf. Sarah Jona...

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Nov 25 2019 - 14:11 - [email protected]

[UI Feed] "Support" assignment: There is an issue on the About page - ##- Please type your reply above this line -## This ticket (#4) has been assigned to group 'Suppo...

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Nov 25 2019 - 14:11 - [email protected]zendesk.com

[UI Feed] There is an issue on the About page - ##- Please type your reply above this line -## A ticket (#4) by James Jonas has been received. It...

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Nov 25 2019 - 14:11 - [email protected]

[UI Feed] There is an issue on the About page - ##- Please type your reply above this line -## A ticket (#4) by James Jonas has been received. It...

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Nov 25 2019 - 14:47 - [email protected]

This is a ticket - ##- Please type your reply above this line -## This ticket was created on your behalf. Sarah Jona...

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Nov 25 2019 - 14:47 - [email protected]

[UI Feed] This is a ticket - ##- Please type your reply above this line -## A ticket (#6) by Sarah Jonas has been received. It...

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Nov 25 2019 - 14:58 - [email protected]

This is a new ticket - ##- Please type your reply above this line -## This ticket was created on your behalf. Sarah Jona...

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Nov 25 2019 - 14:58 - [email protected]

[UI Feed] Assignment: This is a new ticket - ##- Please type your reply above this line -## You have been assigned to this ticket (#8). Sarah ...

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Nov 25 2019 - 14:58 - [email protected]

[UI Feed] This is a new ticket - ##- Please type your reply above this line -## A ticket (#8) by Sarah Jonas has been received. It...

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Video uploaded: 7 months, 2 weeks ago